1. What is the processing time for shipping orders?

The shipping order service time of Laser-appliances.com is Monday-Friday/10:00 AM-5:00 PM (PST).

The processing time for shipping orders is 1-3 business days.

Order processing ends at 5:00 PM daily and orders placed after 5:00 PM will be prioritized starting at 10:00 AM the next business day.

Orders are not processed on weekends, your orders for Saturday and Sunday will be prioritized for processing starting at 10:00 AM the following Monday.

We apologize if it times out, you can contact our customer service staff Danielle Delgado by email [email protected], thank you.

2. How long is the delivery date?

Our delivery date is 4-8 business days, of which orders will be processed within 1-3 business days and shipping time is 3-5 business days.

3. What are shipping time and freight?

We ship from 3224 Thicket Path Way, Katy, Texas, where your laser equipment will ship from after you place your order.

For all us orders, we use FedEx to ship for free, and there is no courier fee.

Shipping time is 3-5 business days .

4. How to cancel the order?

After the order payment is successful, the user can check the order status in the account order details

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.

5. Who is responsible for the sale tax and customs fees?

The sales tax is the responsibility of the customer and is not borne by the merchant, thank you for your understanding.

Laser equipment is widely used in different industries and fields in the United States. In manufacturing, technologies such as laser cutting, welding and marking are widely used. In the medical field, laser equipment is used for surgery, therapy and diagnosis. In the fields of communication and entertainment, laser equipment also has important applications.

Selling laser equipment in the United States can provide more convenient technical support and after-sales service, respond to customer needs more quickly, and provide professional technical support, so we currently only support orders in the continental United States, so there is no customs fee.

6. Sign for receipt

(1) We hope that you sign for it yourself. If someone else signs for it, please ensure that your package will not be lost.

(2) Please check whether the package and laser equipment are intact before signing. If the laser equipment is damaged or scratched, please reject it and promptly contact our customer service staff Danielle Delgado by email [email protected], we will promptly arrange a replacement or refund for you, thank you.

7. Need help?

If you have more questions about shipping policy, please contact our customer service staff Danielle Delgado via email [email protected], we will solve it for you as soon as possible within 24 hours, thank you.