1. What are the precautions for using laser equipment?

Prevent direct eye exposure: The laser beam generated by laser equipment has powerful energy, which may cause damage to human eyes.

When using laser equipment, it is important to avoid direct eye exposure to the laser beam. If you need to observe the working status of the laser equipment, you should wear special laser protective glasses.

Avoid mistaking: Do not point the laser device at other people or animals to avoid injury caused by mistaking.

Correct use of laser equipment: When using laser equipment, please follow the instructions and operating procedures of the equipment. Do not change the device parameters or disassemble the device at will to prevent accidents.

Reasonably set up the working area: When using laser equipment, a special working area should be set up, and protective measures should be used to prevent the laser beam from accidentally hitting areas that should not be exposed.

Prevent fire and explosion: Some high-power laser equipment may generate a lot of heat energy, which is easy to cause fire or explosion.

When using, you should pay attention to fire and explosion protection measures, and ensure that the equipment is in a stable and safe working condition.

Do not look directly at stray light: Laser beams from laser equipment may scatter off objects, creating stray light.

Even scattered light that is not a direct laser beam can cause eye damage. Therefore, direct observation of scattered light should be avoided.

Turn off the device at any time: After using the laser device, turn off the device and disconnect the power in time to avoid inadvertently causing the laser beam to emit.

2. How should laser equipment be cleaned?

Power Off and Disconnect from Power: Before beginning cleaning, always power down the laser equipment and disconnect all power sources to ensure the equipment is in a safe condition.

Use a soft cloth: Use a soft, clean cloth to wipe the surface of the device.

Avoid Chemicals: Do not use any chemical cleaners, solvents, or alcohol on the device as these chemicals may damage the surface of the device.

Wipe gently: When wiping, be gentle and do not use too much force to avoid damaging the surface of the device or the control panel.

Dust-proof design: Some laser equipment has a dust-proof design, such as a dust-proof cover or a dust-proof cover on the surface of the equipment.
Regular cleaning: It is best to carry out regular cleaning of the equipment to avoid the accumulation of dust and dirt, which will affect the performance of the equipment.

Pay attention to the heat dissipation part: If the laser equipment has heat dissipation parts, make sure they are unobstructed to avoid blockage and affect the heat dissipation effect of the equipment.

Professional maintenance: If the laser equipment has large pollution or failure, it is best to hand it over to professional maintenance personnel to avoid more serious problems.

3. How to apply for a return?

Within 14 natural days of the return validity period, if you need to return the laser equipment and meet the return conditions, you can apply for the return in one of the following two ways:

(1) Contact our customer service staff Danielle Delgado by email [email protected] to apply for a return.

(2) Find the order you need to return on your account order details, submit your return request, and we will review it for you as soon as possible.

4. How to obtain a refund?

After we receive your returned laser equipment, the refund amount will be credited back to your payment account within 1-2 business days. Please be patient, thank you.

5. How long is the delivery date?

Our delivery date is 4-8 business days, of which orders will be processed within 1-3 business days and shipping time is 3-5 business days.